Occasionally we receive negative feedback from customers about the foot rests on our lift chairs. Upon first using the lift chair, some users may be concerned that their feet are not completely supported by the foot rest.

While it's important that you select an appropriately-sized lift chair that will offer your legs and ankles adequate support, there's actually no reason to be concerned if your heels aren't supported. Before you call to request a return, consult the diagram below and compare how your legs and feet fall on your existing foot rest.